Privacy Policy

Your privacy is a cornerstone of the SHUZAR experience. This policy explains how we collect, use, and safeguard your data to provide a secure, premium shopping environment.
Last Updated: April 2026

Information We Collect

• Personal Details: Name, shipping address, and phone number (essential for our delivery partner, Bosta).
• Contact Information: Your email address and WhatsApp contact for order updates and support.
• Payment Security: We do not store sensitive payment data. All transactions are processed through secure, encrypted payment gateways.

Tracking & Analytics (Cookies)

We use advanced tools to improve our service and your browsing experience:

• Google Analytics: To analyze website traffic and user behavior, helping us optimize our collections.
• Meta Pixel (Facebook/Instagram): To show you relevant products based on your interests and past interactions with our store.
• Google Ads Tracking: To measure the effectiveness of our marketing campaigns.
• Note: You can manage your cookie preferences through your browser settings at any time.

How We Use Your Data

Your information is strictly used for:

• Processing, fulfilling, and delivering your orders via Bosta.
• Providing personalized customer support through WhatsApp and Email ([email protected]).
• Sending marketing updates about new arrivals (only if you opt-in).
• Protecting our website from fraudulent transactions.

Third-Party Data Sharing

We value your trust and never sell your personal data. Sharing only occurs with:

• Logistics Partners: Your delivery details are shared with Bosta to ensure 24–48h delivery across Egypt.
• Marketing Partners: Data is shared with Google and Meta platforms solely for advertising and analytics purposes.
• Service Providers: Technical partners that help us maintain a fast and secure website.

Your Rights & Contact

You have the right to access, correct, or request the deletion of your personal data at any time. For any privacy-related inquiries, please contact us:

• Email: [email protected]
• Administrative Office: Giza, Egypt.